Call us: 01902 311554

What we can help with

If you need help you can come to our drop-in service which is open Mon, Tues, Thurs & Friday between 9am-1pm.  Same-day appointments are booked from 9am on a first-come, first-served basis so you are encouraged to come early.   

Please note that we are receiving a high number of calls and we might not be able to answer your call immediately. 

Immigration Casework

RMC offer free, comprehensive immigration OISC-Level 2 accredited casework and support with:

  • Further submissions for refused asylum seekers
  • Applications for settlement (ILR)
  • Applications for Family Reunion (refugees)
  • Travel document applications
  • Residency applications for EU nationals and their family members
  • Entry clearance applications for family members
  • Assistance for those in detention
  • Securing access to public funds for those with no recourse to them (NRPF)
  • Lodging appeals to the First-Tier tribunal.
  • Dealing with solicitors or finding legal representation.
  • Specialised support for third country nationals via our AMIF project
  • Support for those impacted by Windrush

This service can be accessed by anyone regardless of immigration status.

If you need this support, find your local office here and attend our drop in service

Housing, destitution and homelessness

RMC offers a range of support for those with housing :

  • Pre-tenancy workshops (private and social housing)-making clients aware of their rights and responsibilities as tenants.
  • Supporting homeless people with finding accommodation and providing intense support with sustaining tenancies
  • Supporting tenants facing illegal eviction and exploitation.
  • Outreach work: surgeries in key parts of the city, surgeries at local community centres, churches, night shelters.
  • Working closely with local authorities and partners to support homeless, rough sleeping and destitute clients
  • Support around rent arrears –both social housing and private rented sector.
  • Working with social services on safeguarding issues.
  • Providing food, clothes and emergency financial support for genuinely destitute clients
  • Assisting clients who are willing to go back to their families in home countries with re-connection.
  • Working closely with various foreign embassies in order to get travel documents/passports for client.

If you need this support, find your local office here and attend our drop in service

Citizenship Preparation

RMC offers comprehensive support throughout the citizenship process:

  • Life in the UK test workshops and revision.
  • ESOL support in preparation for test
  • Applications for naturalisation.
  • Applications for registration of children as British citizen
  • British passport applications.

If you support with your applications, find your local office here and attend our drop in service

We also have online ESOL classes

Employment, Education and Training

RMC offer a tailored support package helping people move towards achieving their personal goals in life:

  • Employment advice
  • Gaining the skills and confidence to engage in the wider community
  • Improving their spoken English, or gaining the ability to access online services for their selves.

To find out more about our work and how to access support, click the links below:

Health Services

RMC supports clients to fully understand their rights and responsibilities around the NHS and to overcome any barriers to optimising their health.

This includes:

  • Support with accessing GPs, dentists, opticians and midwives
  • Onsite health visitor’s clinics
  • Specialised support for third country nationals via our AMIF project
  • Training in appropriate use of the NHS
  • Monthly latent TB screening clinics for eligible clients
  • A resident community psychiatric nurse to support with mental health
  • ‘5 ways to well-being’ courses to address stress, anxiety sleeplessness etc
  • Help and advice offered on a wide range of health related matters including:
    • Resolving inappropriate health charging
    • Accessing free prescriptions
    • Accessing maternity support
    • Resolving more complex access issues

If you need this support, find your local office here and attend our drop in service

Asylum Support

RMC supports asylum seekers with:

  • Applying for asylum support
  • Appealing the refusal and discontinuation of support
  • Challenging inadequate provision
  • ASPEN card problems
  • Guidance through move-on period following discontinuation of support
  • Both Section 95 and Section 4 support is provided.

If you need this support, find your local office here and attend our drop in service

Vulnerable Persons Resettlement Scheme (VPRS) for Syrian Refugees

RMC works with the Vulnerable Persons Resettlement Scheme (VPRS) to support vulnerable Syrians refugees. We deliver this in Wolverhampton and Walsall. This includes:

  • Comprehensive support with all settlement and integration matters including housing, welfare, health, education and employment.
  • Pre-arrival information to identify support needs for each individual producing initial Needs and Risk Assessments
  • Working closely with all local partners to compile an action plan for the first month post arrival and the consequent tailored support required

Welfare & Benefits

RMC provides advice and guidance with welfare and benefits entitlements:

  • Assisting with making applications for benefits and ensuring that the correct level of entitlements are paid to applicants.
  • Working closely with the Welfare Rights Service at City of Wolverhampton Council to provide representation to those appealing refusal of benefits.

If you need this support, find your local office here and attend our drop in service

EU Settlement

RMC supports European Citizens apply for settled status.

To find out how we can support you, click here

Windrush Support

Arrived in the UK before the end of 1988? Or the child of a Commonwealth citizen who arrived before 1973?

Struggled to prove your legal status in the UK?

Suffered losses because you couldn’t prove your legal status?

RMC can support you to seek compensation or make sure you have the correct documentation.

Click here for more

Support RMC does not provide


  • DVLA related enquiries
  • Car related enquires (insurance, tax, MOT…etc.)
  • Booking flights/coach/train tickets
  • TV license, Mobile phone enquires, broadband enquiries
  • Legal advice on compensation claims (personal, employment, criminal, and injury etc.) and court claim forms
  • Family law enquires (marriage, divorce, child custody, child maintenance etc.)
  • Tracing international or local mail (or post)
  • Bank account enquiries
  • Accredited Debts advice
  • Mortgage enquiries
  • Pet-related enquiries
  • Utility enquiries e.g. meter readings, switching suppliers and related accredited debt advice.
  • Buying or selling property
  • Buying or selling household appliances
  • DBS check
  • SIA badge
  • Self-employment assessment (TAX)
  • University (UCAS) applications, student loans and other related enquires


  • OISC: Points-Based Immigration System (PBS), Visitor visa, Initial asylum claim representations
  • Following up on existing immigration applications submitted by external representatives.
  • From the 1st August 2022 RMC will no longer support any clients 3 months after they become British citizens unless in very specific circumstances such as:
    • Immigration advice on bringing your family to the UK, e.g., spouse and/or children
    • Extension of Limited Leave to remain for dependents
    • Application for Indefinite Leave to Remain for dependents
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