Get Help from RMC
RMC provides a holistic service with wide ranging help to cover most needs. Alongside this, we run projects focusing on specific areas of support to meet changing needs in the community.
What support does RMC offer?
Immigration
RMC provides free comprehensive immigration support. Accredited up to Level 3 by IAA.
We provide this to migrants (including undocumented migrants), refugees, and asylum-seekers to enable them to navigate the UK’s complex immigration legal system and secure the right to remain in the UK for themselves and their families.
See more, including the types of applications we can take on, by clicking below.
Employment, Education & Training
RMC offer a tailored package of support to help people achieve their personal goals in life and develop themselves in order to become active citizens in the UK.
We have a range of projects in different areas that our beneficiaries can access, which are accessible to any refugee, asylum seeker, or migrant.
See more about what kinds of support are available
English Classes
For years, RMC have been providing English classes at a range of levels. Our non accredited classes range from drop in sessions to structured courses covering all ESOL levels.
See how to access our classes and where they take place by clicking below
Health Support
RMC has dedicated health caseworkers. Their task is to assist our clients in accessing the healthcare they require, often liaising with health professionals as they do so. In Wolverhampton, we also have a dedicated Community Psychiatric Nurse.
Our Mission is to help each individual maximise their health and wellbeing.
Find out more about our health offering by clicking below
Housing & Homelessness
RMC aims to help our most vulnerable beneficiaries avoid homelessness and destitution. We support them with their housing issues and help them understand their eligibility for housing in their local authority.
Our advisors can provide emergency support for those who are destitute to access the funding they are eligible for and ensure they can meet their daily living needs.
See more about our support below
Financial Independence
RMC provides information and support in a range of languages to ensure that our beneficiaries get all the help that they’re entitled to. For example, welfare benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, or an older person.
RMC also helps with council tax and housing costs, national insurance, payment of benefits, and problems with benefits.
Citizenship preparation
At RMC, we pride ourselves on the support we provide our beneficiaries through the daunting citizenship application process. Our team of regulated advisors will assess each individual case and provide advice on the requirements that one needs to meet in order to become a British Citizen and achieve the final step of their integration journey.
We provide initial advice, assist with document preparation and application submission. Post application, we can assist with passport applications.
Our centres
- Birmingham – Second Floor, Chamberlain Building, 36 Frederick Street, Birmingham, B1 3HN
- Dudley – Trident Shopping Centre, Dudley, DY1 1QJ
- Walsall – 41-45 Bridge Street, Walsall, WS1 1JQ
- Wolverhampton – 1st Floor Roma Parva, 9 Waterloo Road, Wolverhampton WV1 4NB
Accessing help
RMC’s drop-in service runs Monday, Tuesday, Thursday & Friday from 9:00am – 1:00pm (Dudley is closed on Fridays)
Regular appointments are booked on a first-come, first-served basis but emergencies are prioritised.
You can call 0800 0663 444 for updates on existing enquiries.
If you live in Birmingham, you can also use this number to access our advice service or complete the enquiry form below
Resettlement support
RMC delivers a number of Resettlement programmes alongside our advice and guidance services.
Since 2017, RMC have been involved in all major government resettlement schemes, including Syrian, Afghan & Ukrainian programmes.
Current projects
To meet the ongoing needs of those we support, we deliver various projects throughout the year.
These may focus on training and workshops, information provision, or other support types that best fit the community need. You can see our current projects and how to get involved below.
Domestic Violence Project
- Support available in: Birmingham Centre
Test and Learn
Walsall Connected
- Support available in: Walsall Centre
Ukraine Support
Wider Determinants of Health
- Support available in: Wolverhampton Centre
HMRC Support
eVisas
Move on Project – Birmingham
- Support available in: Birmingham Centre
Afghan Resettlement
UK Resettlement Scheme (UKRS)
West Midlands Immigration Network
Immigration advice for resettled refugees
FAQ's
Can you provide interpreters
Our team is made up of speakers of many languages, including many of the main community languages.
However we can not guarantee there will be someone that speaks your language on the day. If you feel you will require an interpreter, you are welcome to bring a friend or family member to support you during your appointment
What things is RMC unable to help with?
Unfortunately, there are some things we are unable to support with. These are listed below:
- University (UCAS) applications, student loans and other related enquires
- IAA: Points-Based Immigration System (PBS), Visitor visa,
- Initial asylum claim representations
- Following up on existing immigration applications submitted by external representatives
- DVLA related enquiries
- Car related enquires (insurance, tax, MOT…etc.)
- Booking flights/coach/train tickets unless project-specific
- TV license, Mobile phone enquires, broadband enquiries
- Legal advice on compensation claims (personal, employment, criminal, and injury…. etc.) and court claim forms
- Family law enquires (marriage, divorce, child custody, child maintenance…etc.)
- Tracing international or local mail (or post)
- Bank account enquiries (unless project-specific e.g. ‘Move On’, RTOF or asylum seekers)
- Accredited Debts advice
- Mortgage enquiries/ Buying or selling property
- Pet-related enquiries
- Utility enquiries e.g. meter readings and related accredited debt advice.
- Buying or selling household appliances
- DBS check
- SIA badge
Does it cost to get help at RMC?
All of RMC’s support is provided for free.
However, RMC can not cover the costs of any applications submitted for you. These can include Home Office fees to submit applications and similar fees.
In some situations, RMC can support to apply for fee waivers where applicable.
Can I get practical help with clothes and food?
RMC are unable to directly provide you with food and clothing, however we are able to issue food vouchers to relevant households and signpost/ refer you to places where to access essential like clothing.
Do I need to attend the drop in to get an update on my case?
You can get an update on your case by calling our phone line: 0800 0663 444.
Your caseworker will get in touch with you once they receive any communication regarding your case.
