Call us: 0800 0663 444

Welfare & Benefits

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RMC provides information and support in a range of languages to ensure that you get all the help that you’re entitled to. For example, welfare benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person or an older person. RMC also helps with council tax and housing costs, national insurance, payment of benefits and problems with benefits. 

Regional Operations Manager – Karzan

Who can get help

Any asylum seekers, refugees and migrants.

Support available

RMC provides advice and guidance with welfare and benefits entitlements: 

  • Assisting with making the right application for benefits and ensuring that the correct level of entitlements is paid to applicants. Examples, Universal Credit, Child benefits, Housing benefits, Working and child tax credits, Jobseeker’s Allowance (JSA), Pension Credit, Income Support, Employment and Support Allowance (ESA), Personal Independence Payment, Disability Living Allowance for children, Attendance Allowance etc.  
  • Working closely with the Welfare Rights Service at the City of Wolverhampton Council, Birmingham City Council and Walsall Council to provide representation to those appealing refusal of benefits. 

How to get help

If you need help, you can attend one of RMC’s three offices where our open drop-in service runs on Monday, Tuesday, Thursday and Friday mornings between 9am-1pm.   

Regular appointments are booked on a first-come, first-served basis but emergencies are prioritised.  

Alternatively, service users can contact our new Regional Telephone Service (NOT AN ADVICE LINE) number on 0800 0663 444 for an update on existing enquiry/s. 

Wolverhampton/Head Office

The Refugee and Migrant Centre
1st Floor Roma Parva,
9 Waterloo Road,
01902 311 554

Birmingham Branch

The Refugee and Migrant Centre
Second Floor, Chamberlain Building,
36 Frederick Street,
B1 3HN
0121 374 0140

Walsall Branch

The Refugee and Migrant Centre
41-45 Bridge Street
01922 614 221

Stories from the Welfare and Benefits Team

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