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About The Refugee and Migrant Centre

About Us

Our MissionOverviewHow we are supportedVisionValuesTrustees

RMC mission: To assist refugees and migrants through crisis and disadvantage, by removing barriers to their integration and empowering them to become equal citizens.

The Refugee and Migrant Centre (RMC) is an award winning charity founded in 1999. It has offices in Wolverhampton, Walsall and Birmingham and works with clients from across the Black Country and Birmingham.

RMC have a team of qualified and experienced caseworkers, accredited to Level 3 with the Office of Immigration Services Commissioner (OISC). The team offer a wide range of support to clients who include asylum seekers, refugees, EU migrants, undocumented people and those with uncertain immigration status

Our service provides casework, advice and guidance on immigration, housing/homelessness/destitution, welfare, education and health. Alongside this, we also provide English classes, dedicated support with citizenship and employment and run a range of Resettlement & Integration programmes to support new arrivals.

The charity has supported tens of thousands of individuals and families since its creation and 2019 it supported 13,981 different individuals, provided 69,307 actions to support people and clients made 53,909 visits. The beneficiaries came from 148 different nationalities and accessed RMC’s services through the over 40 languages offered onsite by 91 staff and over 120 volunteers.

How we are supported

RMC serves on average 200 people per day and relies on funding from charitable trusts and donations in order to run its front line/casework dealing with its most vulnerable clients. Donations are used to support destitute people, pay volunteers travel expenses, pay for accredited training for their diverse staff and in general to sustain the casework team, most of whom are themselves from the communities RMC serves.

“Since 2012 RMC have helped dozens of people from the Windrush generation here legally, struggling to prove their rights and being treated dreadfully. Their entitlement and legality should not have been questioned in the first place”

“The implementation of the ‘hostile environment’ has had real and devastating consequences and these cases are the example. The Windrush cases are just the tip of the iceberg of the problems within the UK’s immigration system.”

Arten Llazari, CEO

See more about our work with Windrush here

RMC vision: A society where newcomers feel welcome, valued and live dignified lives.

Our Values


We strive, with compassion and respect, to enable all those we serve to reach their aspirations.


Led by people with lived experience, we respect diversity and are committed to equality.


We aspire to deliver excellent and ever improving services and respond holistically to the needs of all we assist.


We work collaboratively with our partners to achieve our mission of enabling refugees and migrants to fully participate in society.

Our Trustee Board

ChairMartin J. Cartwright
SecretaryDr John Black
TreasurerDavid Oliver
Board memberRichard Ashwell
Board memberSarah Sylvester
Board memberAnne-Marie Powell
Board memberEmma Cairns
Board member Yusuf Shafi

The Refugee and Migrant Centre (RMC) is a registered charity and a company limited by guarantee.

Registered Charity number: 1104779

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