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Volunteer Roles

We have a range of different roles available for people to get involved with. Here is our full list of volunteering roles:

Advisor Volunteer – Our Advisor volunteers assist with a range of support to clients that come in. After a shadowing period, in which you will observe a caseworker, you will be supporting clients to complete forms, documents and applications. Alongside this, making calls, updating client records, signposting and general office admin. (Available in Wolverhampton, Birmingham and Walsall) 

Health Champions (NEW!) – Health Champions volunteer in the community, raising awareness and championing health messages to transform health and well-being in their own communities. This opportunity comes with a Public Health training programme to begin and provides you with an OCN accredited level 1 Health awareness certificate (available in Wolverhampton, Birmingham and Coventry)

Health Volunteer – Health Volunteers assist clients to access healthcare and ensure people are aware and signposted to services they are entitles to. From completing needs assessments to outline what support someone may need, to filling in application form and signposting, this team works with a very holistic approach. Alongside this, there are several projects running to help with, such as a wellbeing course, a coffee morning, new arrival workshops and more. (Available in Wolverhampton) 

Employment volunteer – Our Employment team work with a range of service users to help people back into work. This includes creating CV’s, assisting with job applications and job matching services. Alongside this working towards building key skills and highlighting those to ensure the client is ready and capable for the job. (Available in Wolverhampton, Birmingham and Walsall) 

Education Volunteer – We have several classes that take place at RMC, most of which are supported, or lead by volunteers. Our Education volunteers will help to run non-accredited ESOL classes, one-to-one informal English support, Computer classes, Life in the UK classes and more. You do not have to be able to teach them all, but would be able to lead, or assist in one of the classes. (Available in Wolverhampton and Walsall) 

Reception & Admin volunteers – Our receptionists are the first face people will see when they come to RMC and is a key role within the organisation. They will register each client that arrives on our systems, deal with enquires, answer calls and pass on any relevant calls and messages. Alongside this, the admin team will update our client files, work on our database to upload information and assist with filing. (Available in Wolverhampton, Birmingham and Walsall) 

Volunteer Interpreters – Our clients speak a wide range of languages, and our interpreting team support our other teams to enable people access to our services.  Our interpreters work alongside our health and casework team to translate important information to ensure clients are correctly advised and supported. (Available in Wolverhampton, Birmingham and Walsall) 

Outreach Volunteer – There are several types of outreach we can offer; From homeless walks on a Wednesday to engage and support the local homeless community, to assisting people with recently gained Refugee status attend appointment, and our main opportunity – supporting the Syrian Resettlement programme. Within our Syrian resettlement programme, our outreach volunteers assist the Syrian families to attend appointments, meetings and adjust to a new city. It will be important to build a rapport with the families to help with their integration and to be able to keep good records of the support we have given. (Available in Wolverhampton and Walsall)

UASC Mentor Volunteer – Assisting Unaccompanied Asylum Seeking Children, through mentoring, signposting and providing a friendly supporting reliable contact for the young person to trust. The role involves both onsite, and outreach based volunteering and will focus around the needs of each young person. You will always be supported by our team, and will need to be able to support young people from various backgrounds. (Available in Wolverhampton)

Life in the UK assistant tutor (NEW!) – Supporting our experienced Life in the UK tutor, you will be working with small groups to guide people through the life in the UK course, preparing people for their citizenship exam. There will be a chance to learn more about the course material before hand, but an interest in teaching and UK history will be required. (Available in Birmingham)

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